Privacy Policy
At Al Furqan Online Academy (“we”, “us”, “our”), we respect your privacy and are committed to protecting the personal information you share with us. This policy explains what we collect, why, and how we keep it safe.
Information we collect
We only collect the information needed to arrange and deliver your classes, including:
- Your name and the name/age of the student
- Your contact details (WhatsApp number and/or email address)
- Your preferred course, schedule and timezone
- Any message or details you choose to share with us
How we use your information
- To respond to your enquiries and arrange your free trial and classes
- To match you with a suitable teacher and schedule
- To send you class-related updates and reminders
- To improve our services
We do not sell, rent or trade your personal information to anyone.
How we contact you
When you submit a form on our website, your details are sent to us via WhatsApp or email so we can reply to you directly. We communicate primarily through WhatsApp and email.
Cookies & analytics
Our website uses essential cookies to function and may use analytics tools (such as Google Analytics) to understand how visitors use the site so we can improve it. You can control cookies through your browser settings.
Third-party services
We may use trusted third-party services to operate our academy, such as WhatsApp (for communication), Google (analytics and search tools), and our website host. These providers handle data according to their own privacy policies.
Data retention
We keep your information only for as long as necessary to provide our services and to comply with any legal obligations. You may ask us to delete your information at any time.
Your rights
You have the right to access, correct or request deletion of your personal information. To do so, simply contact us.
Children’s privacy
Many of our students are children, enrolled by a parent or guardian. We only collect a child’s information from, and with the consent of, their parent or guardian.
Contact us
If you have any questions about this Privacy Policy, please contact us at info@alfurqanonline.com or via WhatsApp through our Contact page.